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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    A-Z list of services and entitlements
    View all of the services and entitlements available to qualifying veterans and their family and whānau.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.

Search results

Displaying 31-40 of 215 results for "Support service"

  • NZDF delivers service records within 24 hours of death

    When serving or ex-serving personnel pass, it is common for whānau to request a statement of their service to include as part of their funeral service. A Statement of Service (SoS) includes: detai…

  • Presentations at the Post-Service Employment and Wellbeing Expo 2020

    Air New Zealand Speaker to be confirmed Hear about Air New Zealand's ex-services community and career opportunities throughout New Zealand. AUT Sport and Recreation Dr Richard Wright, Senior Le…

  • Family wellbeing

    Keeping families and whānau healthy It's important to know the signs of trouble, as well as proactive ways to build a strong family. Help…

  • Changes to the list of Statements of Principles, September 2017

    On 1 September 2017 changes will be made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principle are a tool to determine if an injury, illness or dea…

  • Online event offers presentations and Q&A — Kōrero with Veterans 2021

    We’re excited to announce our very first 'Kōrero with veterans' 2021 — a new way to connect with you. We’re inviting you to meet with us, and other veteran support organisations online via Zoom. You …

  • Conditions we cover

    How we determine if you have a service-related condition There are a number of ways we can connect a condition to your Qualifying Service. We first consider if you have: an already acc…

  • Support if you served in Viet Nam

    Who can get this You may be able to get support if you have Qualifying Operational Service in Viet Nam between 29 May 1964 and 31 Decembe…

  • If you can't work

    If you served before 1 April 1974 or in Viet Nam Qualifying Service explained Weekly Income Compensation  — You may be able to …

  • Home

    Join us at the Dunedin/Southland Veterans' Forum This free event is an opportunity for New Zealand veterans, their families and whānau to connect with veteran…

  • Get support while you work

    If you have Qualifying Service, there are a number ways we may be able to help you stay in work, and be successful. This could include services such as Social Rehabilitation and Treatment. Qualifyin…