We put veterans and our clients at the heart of everything we do.
If you have a question at any stage please contact us—we're here to help.
What's happening with your claim
We're currently working to finalise a large number of claims. An update on our progress.
Your rights and responsibilities
We want to make sure you have the best possible experience when you deal with us.
How we make decisions
We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.
Your treatment card
Your treatment card helps you get no-cost treatment and medication for approved conditions.
We regularly release news, stories and information about what's happening at Veterans' Affairs and in the veteran community.