Search results
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Afghanistan: Looking after your wellbeing
This article was originally published as a segment in VA News. Read the full edition of VA News Summer 2021 (external link) New Zealand Defence Force personnel withdrew from Afghanistan earlie…
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How we treat your information and privacy
Your privacy is important to us We value the privacy of information that we receive. We follow best practices to comply with the Privacy Act 2020. Read more about the Privacy Act 2020 (external lin…
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How to make a claim for a condition not explained by a Statement of Principle (section 15)
View this page as a two-page PDF [PDF, 280 KB] The Statement of Principles reflect the current and most up-to-date scientific consensus about the causes of a service-related health condition. W…
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A digital space to share memories, celebrate lives and acknowledge loss
Tāmaki Paenga Hira Auckland War Memorial Museum’s Online Cenotaph turns 25 The Online Cenotaph is a resource of more than 255,000 records spanning 40 conflicts. The public can contribute their own …
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In her own words: Warrant Officer Class 2 Kirsty Meynell
“As a female service person the struggle is real. I am a veteran, I am female, I’ve seen the horror, yet I am still reprimanded by people for wearing my father’s medals on the wrong side of my chest. …
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When you're injured or ill
What to do if you're injured or ill Step 1 Visit your health care provider This will most likely be your GP. They'll help you with your immediate heal…
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Discretionary Veterans' Independence Programme (VIP) Services
Who can get this The Discretionary Veterans' Independence Programme (VIP) Services are available to veterans: that do have qualifying service who do not have a service-related il…
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Determining a claim under section 14 or section 15(4) of the Veterans’ Support Act 2014
We are obliged to make decisions on claims according to the steps outlined in sections 14 and 15 of the Veterans’ Support Act 2014 . Most decisions will be made through section 14. Read the Veter…
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Saving her team and their families — Dr Ellen Nelson
Dr Ellen Nelson and her team spent 10 months to get her former Afghan team members and their families out of Afghanistan after the country had fallen. Ellen joined the New Zealand Army in 2003 as a…
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Processing times for claims
Last updated: 24 February 2025 In the last six months, we have processed more claims than those that have come in. This has enabled us to progress the oldest claims. This is reflected in some of…