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Service in South Sudan
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Some payment rates have increased from 1 April
Our payment rates increase slightly every year, in line with inflation and other factors. Some rate changes happen on 1 April, and the rest change on 1 July. On 1 April 2023, the followi…
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Some payment rates have increased from 1 July
Our payment rates increase slightly every year, in line with inflation and other factors. Some rate changes happen on 1 April, and the rest change on 1 July. On 1 July 2023, the followin…
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Your rights and responsibilities
This is a guide to: what you can expect from us what we expect from you. There's also information on what to do if you are not happy with our service or a decision we have made.
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Changes to the list of Statements of Principles, August 2019
On 29 August 2019 changes were made to the list of Australian Statements of Principles that apply in New Zealand. The Statements of Principles are a tool to determine if an injury, illness or death is…
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You may have received a scam phone call from someone impersonating our staff
We’ve become aware that some people have received a call from someone claiming they’re from Veterans’ Affairs. The impersonator says that you may be eligible for an ex gratia payment and then asks fo…
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Change to the Consumer Price Index (CPI) measure for veteran support entitlements
From 1 April 2022 the Consumer Price Index (CPI) measure that is used to adjust the annual rate changes will change from CPI (All Groups less cigarettes and other tobacco products) to CPI (All Groups)…
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Anzac Day 2020
We'll be closed on Monday 27 April to observe the Anzac Day public holiday. Our opening hours We will: be closed on Monday 27 April reopen on Tuesday 28 April. If you are in need of urgent …
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Helping veterans get the most from a GP consultation
In September, a Veterans’ Affairs poster will go up in many GP offices around New Zealand. The poster aims to remind veterans to tell their GP that they have served. We would like the relationship b…
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VA helps team put best foot forward
Veterans' Affairs New Zealand got behind the New Zealand Defence Force's Invictus Games team in perhaps the most practical way possible; they supplied the team's shoes. Head of Veterans' Affair…