Skip to main content
  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    A-Z list of services and entitlements
    View all of the services and entitlements available to qualifying veterans and their family and whānau.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
    Veteran Card
    Your rights and responsibilities
    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
    Treating our clients
    Information for healthcare professionals providing treatment to our clients.
    Councils and local authorities
    Guidance for councils and local authorities relating to services cemeteries and memorials
    Forms
    Forms for our clients, family and whānau, and our providers.
    Audiologists
    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.

Force 4 Families education and training discounts

On this page
How can I get the study discount? Which education providers are offering discounts for veterans? Are my family members able to receive the discount? Who do I contact to discuss my study options? My education provider has not applied the discount, what do I do? I have done all the above and can’t access the discount. Can NZDF assist?

How can I get the study discount?

To access discounts for study and other exclusive offers, register on the Force 4 Families website.

Force4Families website(external link)(external link)

Which education providers are offering discounts for veterans?

Auldhouse 

Auldhouse is a leading IT Training provider located in Wellington, Auckland, and Christchurch. Auldhouse provides training both online or at one of their training centres across New Zealand Auldhouse provide veterans with a 20% discount off Microsoft Office training, Adobe, and Apple software courses. The discount is applied by showing the Force 4 Families code to your Auldhouse retailer.

Contact information

Massey University 

Massey University has campuses in Palmerston North, Auckland, Wellington and leads in the provision of distance learning. They provide veterans with a 30% discount off domestic tuition fees and the Student Services Levy. Massey’s Academic Advisers and Student Recruitment Advisers can assist you choose your qualification, check your eligibility, and plan your study. The discount is applied differently if you are a new or returning student.

New students: Enrol online and follow the Force 4 Families ‘self-funding’ instructions. 

Returning students: Submit your study application and email studentadminfees@massey.ac.nz with the following details:

  • your student ID number
  • Force 4 Families discount code 
  • your service number.

Contact information

Open Polytechnic 

The Open Polytech is New Zealand’s leading distance and online learning provider and provides veterans with a 50% discount off their standard tuition fees. The discount is applied by entering the F4F code when enrolling (online) for study.

Contact information

UCOL – Universal College of Learning

UCOL has campuses in Palmerston North, Whanganui, Wairarapa, and Horowhenua. They provide veterans with a 33.3% discount off standard tuition fees and 50% off their Student Services Levy for veterans. The discount is applied by showing the F4F code when enrolling for study with your enrolment form.

Contact information

Are my family members able to receive the discount?

The education discount is only available to veterans who have served in the New Zealand Defence Force.

Who do I contact to discuss my study options?

Each education provider has information available on their website. They have helpful staff and study advisors who can answer any questions that you have.

My education provider has not applied the discount, what do I do?

Check the invoice for a phone number and make contact with the provider to ask them to apply the discount.

I have done all the above and can’t access the discount. Can NZDF assist?

Yes, please email NZDCContracts@nzdf.mil.nz

Date

22 February 2021

Last Modified: 8 March 2021
Print