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  • Get support
    The support you may be able to get depends on your circumstances.
    Currently serving
    While serving, the NZDF will take care of your health and wellbeing issues. If you have qualifying service, we may be able to provide you with home help. Register now with Veterans’ Affairs, and when you need some support, we’ll be ready to help you.
    Ex-serving
    We can provide you with health, rehabilitation and financial support if you have a condition related to your service. We can also provide home help assistance and financial support for you to commemorate your service.
    Family and whānau
    How we can support you, your family and whānau.
    Non-military personnel
    Non-military personnel can have Qualifying Operational Service in certain circumstances.
    A-Z list of services and entitlements
    View all of the services and entitlements available to qualifying veterans and their family and whānau.
  • Remembrance
    We're proud to honour the service of the veteran community.
    Services Cemeteries and plaques and headstones
    We help look after Services Cemeteries. We're also able to contribute towards plaques and headstones.
    Commemorative funding
    There are two types of financial contributions available from the Commemorative Fund.
    Medals and service records
    The NZ Defence Force's Personnel Archives and Medals team ​administer medals and hold most New Zealand military service records.
    ​When someone dies
    We may be able to provide support when someone who had Qualifying Service dies.
    Your family's military history
    Learning more about your family's military history is a great way to honour their service.
    Certificate of Appreciation and Veterans' Pins
    The Certificate of Appreciation and Veteran's Pin recognise operational service.
    NZ Post Stamps
    This series of stamps explores the stories of 6 veterans deployed after 1995. You can purchase the stamps on the NZ Post website.
  • Eligibility
    To be eligible to receive support from us, you — or certain family members — need to have Qualifying Service.
    Check your eligibility
    Check the support, services, or entitlements you may be able to get from us.
    Qualifying Service
    To get support from us you — or certain family members — need to have Qualifying Service.
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Eligibility criteria for family and dependants
    You may be able to get support if you're the spouse, partner, child or dependant of someone with Qualifying Service.
    Veterans of foreign militaries
    Veterans' Affairs New Zealand was established to support New Zealand veterans.
  • For clients
    We put veterans and our clients at the heart of everything we do.
    If you have a question at any stage, please contact us — we're here to help.
    How we'll work with you
    We'll work with you to help you get the best support available.
    Your treatment card
    Your treatment card helps you get no-cost treatment and medication for your approved conditions.
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    ​We want to make sure you have the best possible experience when you deal with us.
    Payments
    Information on payment rates and dates.
    How we make decisions
    We use a number of tools and processes to make decisions. This helps ensure each decision we make is fair and treats our clients consistently.​
    Living outside NZ
    You can still get support from us even if you live outside NZ.
    Other benefits
    You may be able to access a range of discounts and benefits. Not only that, your family may get access too.
    Information about claims
    Information on processing times, how to make a claim, and what happens next.
  • For providers
    Information for providers of services to Veterans' Affairs and our clients.
    Treatment cards and letters
    To help you identify our clients, we issue treatment cards and letters.
    Invoicing us
    How to invoice us to ensure we pay you quickly and correctly.
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    Information for healthcare professionals providing treatment to our clients.
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    Guidance for councils and local authorities relating to services cemeteries and memorials
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    Forms for our clients, family and whānau, and our providers.
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    Schedules of fees, invoicing and application instructions, and information for treating hearing needs.
    How military service affects the health of veterans
    Veterans can experience physical and mental health conditions disproportionately compared to the general public. Different NZDF 'operations' may be linked to higher rates of specific conditions. Understanding a veteran's service can help you to understand their health.

More benefits available for veterans through Force 4 Families

Do you have investments and are concerned at the low returns you are currently receiving from the banks?

Then have a look at the NZDF FlexiSaver Scheme. This is a managed fund with a range of investment options which was launched in 2015 for members of the Defence community, including Veterans and their families. There are now 2,224 members and $38m invested. The fund manager is Mercer, a reputable company with many years of experience investing funds both in NZ and internationally.

While there is no guarantee, funds are invested across a broad range of investments to mitigate risk and maximise returns. There are a range of investment options and a discounted financial advice service is available to help people with investment decisions.

This scheme is one of a number of benefits available through the Force Financial Hub to Veterans and other former members of Defence, and families.

These benefits include:

  • a discounted financial advice and mortgage broker service
  • funeral plan
  • Wills and power of attorney service
  • comprehensive insurances for life and property and vehicles.

According to NZDF Benefits Manager, Mark Williamson, the Force Financial Hub has been set up to raise the financial security and capability of Defence community households.

“We want to make sure the Veterans community is aware of the benefits available to them through the Force Financial Hub. These benefits are another tangible way of recognising the contribution made by Veterans and their families”.

To find out more about the NZDF FlexiSaver Scheme and other benefits available, visit Force Financial Hub or email benefits@nzdf.mil.nz for a booklet.

Visit Force Financial Hub(external link)

This article was prepared and published by NZDF. It has been published as a general information service and does not take account of the investment objectives, financial situation and/or particular needs of any person. Before making any investment decision, you should take financial advice as to whether your intended action is appropriate in light of your particular investment needs, objectives and financial circumstances. Neither NZDF nor any of its related parties accept any responsibility for any inaccuracy. You can view the New Zealand Defence Force FlexiSaver Scheme Product Disclosure Statement here.

Date

18 October 2021

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Last Modified: 18 October 2021
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