News item information
Support over the festive season
Veterans’ Affairs will be closed over the Christmas and New Year period.
- Our enquiry line will be closed from 4pm on Friday 22nd December 2016.
- We will reopen at 8am on Monday 8 January 2017.
If you are in need of urgent assistance over the festive season, contact.
- 111 in an emergency
- No Duff (external link) , if you or a veteran is in crisis, or
- RSA’s District Support Advisors (external link) .
If you have concerns with services funded by Veterans’ Affairs, contact your service provider directly.
If you are seeking advice on depression, anxiety or another mental health matter you can call the NZDF’s confidential helpline service. It is available 24 hours a day, every day of the year. It is 0800 NZDF4U (0800 693 348) and is staffed by trained health professionals.
For all non-urgent medical advice please phone Healthline on 0800 611 116, your GP or your local after-hours medical centre.
Payment dates during the festive period
International pension payments due to be paid on 9 January 2018 will now be paid on 5 January 2018.
New Zealand payments due to be paid on 26 December 2017 will now be paid on 19 December 2017.